Description: In this course, you will find the fundamentals methodologies to set your bias to be Help Desk.
Enrollment type: You need to be enrolled by a Mentor.
Learning type: Mentor required to review quizzes and exercises.
Prerequisites: Being part of the IT department.
- Mentor: Eleazar Ambriz
- Mentor: Javier Martinez
Description: This course is intended for anyone who wants to continue his career path in the help desk with a perspective focus on server infrastructure and management.
Enrollment type: You need to be enrolled by a Mentor.
Learning type: Mentor required to review quizzes and exercises.
Prerequisites: Being part of the IT department.
- Mentor: Javier Martinez
- Mentor: Carlos Santoyo
Description: This course is to get on track every help desk engineer that is focused on continuing their career path to senior levels.
Enrollment type: You need to be enrolled by a Mentor.
Learning type: Mentor required to review quizzes and exercises.
Prerequisites: Being part of the IT department.
- Mentor: Javier Martinez
- Mentor: Carlos Santoyo